How to fix dxgmms2.sys BSoD error in Windows 11/10

What is dxgmms2.sys error

dxgmms2.sys error is a Blue Screen of Death (BSoD) issue that occurs in Windows 11/10. This error is related to the DirectX Graphics MMS system file, which is responsible for managing graphics rendering and hardware acceleration in Windows. When this file encounters an issue, it can cause the system to crash unexpectedly. The error is often triggered by outdated or corrupted graphics drivers, hardware issues, or conflicts with third-party software. Overclocking the GPU or CPU, faulty RAM, or overheating can also contribute to this problem. Additionally, corrupted system files or malware infections may lead to the dxgmms2.sys error. Users experiencing this issue may notice frequent system crashes, screen freezes, or graphical glitches. Diagnosing the root cause requires a systematic approach, as the error can stem from both software and hardware-related problems. Fortunately, there are several troubleshooting steps available to resolve this error. By addressing the underlying causes, users can restore system stability and prevent future occurrences of the dxgmms2.sys error.

Solutions to Fix dxgmms2.sys Error

1. Update Graphics Drivers

Outdated or corrupted graphics drivers are a common cause of this error. Updating your drivers can resolve compatibility issues and prevent the error from recurring.

1. Press Win + X and select Device Manager.
2. Expand the Display adapters category.
3. Right-click your graphics card and select Update driver.
4. Choose Search automatically for drivers and follow the on-screen instructions.
5. If no updates are found, visit the manufacturer’s website (e.g., NVIDIA, AMD, or Intel) to download and install the latest driver manually.
6. Restart your computer after updating the drivers.

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2. Roll Back Graphics Drivers

If the error started after a recent driver update, rolling back to a previous version may resolve the issue.

1. Press Win + X and select Device Manager.
2. Expand the Display adapters category.
3. Right-click your graphics card and select Properties.
4. Go to the Driver tab and click Roll Back Driver.
5. Follow the on-screen instructions and restart your computer.

3. Disable Hardware Acceleration

Hardware acceleration can sometimes cause conflicts with the dxgmms2.sys file. Disabling it may resolve the issue.

1. Open your browser or application where hardware acceleration is enabled (e.g., Chrome).
2. Go to Settings > Advanced > System.
3. Toggle off Use hardware acceleration when available.
4. Restart the application and check if the error persists.

4. Run DirectX Diagnostic Tool

The DirectX Diagnostic Tool can help identify issues with your graphics hardware or drivers.

1. Press Win + R, type dxdiag, and press Enter.
2. Go to the Display tab and check for any errors under Notes.
3. If errors are found, update your graphics drivers or reinstall DirectX.

5. Perform a System File Check

Corrupted system files can lead to the dxgmms2.sys error. Use the sfc and DISM tools to repair system files.

1. Press Win + S, type cmd, and select Run as administrator.
2. Run the following command to scan and repair system files:
   sfc /scannow
3. Wait for the process to complete and restart your computer.
4. If the issue persists, run the following commands one by one:
   DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
5. Restart your computer after completing the DISM commands.

6. Check for Windows Updates

Installing the latest Windows updates can resolve compatibility issues and fix bugs that may cause this error.

1. Press Win + I to open Settings.
2. Go to Windows Update and click Check for updates.
3. Download and install any available updates.
4. Restart your computer to apply the updates.

7. Adjust TDR (Timeout Detection and Recovery) Settings

Adjusting the TDR settings in the registry can help resolve GPU-related errors like dxgmms2.sys.

1. Press Win + R, type regedit, and press Enter.
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers.
3. Right-click in the right pane and select New > DWORD (32-bit) Value.
4. Name it TdrDelay and set its value to 10.
5. Restart your computer to apply the changes.

8. Scan for Malware

Malware infections can corrupt system files and cause BSoD errors. Use Windows Security or a third-party antivirus tool to scan your system.

1. Press Win + I to open Settings.
2. Go to Privacy & Security > Windows Security.
3. Click Virus & threat protection and select Quick scan.
4. If threats are detected, follow the on-screen instructions to remove them.

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9. Check Hardware Components

Hardware issues, such as a failing GPU or overheating, can cause this error. Perform the following checks:

1. Ensure your computer is not overheating by cleaning dust from fans and vents.
2. Run a diagnostic tool to check the health of your GPU.
3. Replace any failing hardware components.

10. Reset or Reinstall Windows

If none of the above solutions work, resetting or reinstalling Windows may resolve the issue.

1. Press Win + I to open Settings.
2. Go to System > Recovery.
3. Under Reset this PC, click Reset PC.
4. Choose Keep my files or Remove everything based on your preference.
5. Follow the on-screen instructions to complete the reset process.