How to fix Event ID 1014 error on Windows 11

What is Event ID 1014 Error?

Event ID 1014 error typically logs in the Windows Event Viewer, indicating problems that the system encountered while trying to resolve DNS names. The error message often reads, “Name resolution for the name [domain name] timed out after none of the configured DNS servers responded.” This issue can lead to interruptions in internet connectivity, slow network performance, or failure to access certain websites. Event ID 1014 errors can be a source of frustration for Windows 11 users, often indicating underlying issues with DNS (Domain Name System) resolution. This comprehensive guide aims to demystify the Event ID 1014 error, explore its common causes, and provide a detailed walkthrough to resolve the issue, ensuring a smoother and more reliable internet connection.

Event ID error 1014

Event ID error 1014 (details)

Why It Appears

Several factors can contribute to the occurrence of the Event ID 1014 error on Windows 11, including:

1. Unreliable DNS Server: The primary DNS server may be slow or unresponsive.
2. Network Configuration Issues: Incorrect or suboptimal network settings can hinder DNS resolution.
3. Outdated Network Drivers: Drivers that are out of date can lead to a range of connectivity issues, including DNS resolution problems.
4. Interference from Security Software: Sometimes, firewall or antivirus settings can block DNS packets.
5. ISP DNS Issues: Occasionally, the issue may stem from the Internet Service Provider’s end.

Steps to Fix Event ID 1014 Error

Step 1: Flush DNS Cache

1. Open the Command Prompt with administrative privileges by right-clicking the Start button and selecting Windows Terminal (Admin).
2. Type ipconfig /flushdns and press Enter. This command clears the DNS resolver cache, potentially resolving stale or corrupt entries that could cause resolution issues.

Step 2: Change DNS Server

1. Go to Settings > Network & Internet > Wi-Fi or Ethernet (depending on your connection type).
2. Click on your connected network, then find the IP settings section and select Edit under DNS settings.
3. Change the setting from Automatic (DHCP) to Manual, enable IPv4, and set the preferred DNS server to a more reliable one, such as Google’s DNS (8.8.8.8) or Cloudflare’s DNS (1.1.1.1).
4. Save the changes and restart your computer to apply the new DNS settings.

Step 3: Update Network Drivers

1. Right-click the Start button and select Device Manager.
2. Expand the Network adapters section, right-click your network device, and choose Update driver.
3. Select Search automatically for updated driver software and follow the prompts to install any available updates.
4. Restart your computer after the update.

Updating each driver manually is time- and energy-consuming. If you are willing to save it and update drivers faster, we recommend using a special utility called Driver Booster from IObit. It has broad databases of drivers for all of the devices you need to maintain your PC. You can download it using the button below.

Driver Booster start screen

Driver Booster scan results

Driver Booster tools section

Step 4: Check Firewall and Antivirus Settings

Ensure that your firewall or antivirus is not blocking DNS traffic. You may need to add exceptions for DNS processes or temporarily disable the firewall/antivirus to test if it resolves the issue. Remember to re-enable your security software after testing.

Step 5: Contact Your ISP

If the issue persists, it may be worth contacting your ISP to check if there are known issues with their DNS servers. They may provide alternative DNS settings or further instructions to resolve the problem.

Conclusion

The Event ID 1014 error on Windows 11 can be a nuisance, but with the right approach, it is usually resolvable. By methodically working through the steps outlined above, users can effectively address DNS resolution issues, leading to a more stable and responsive internet connection. Remember, if all else fails, reaching out to a professional for assistance is always a viable option.