How to fix KB5035853 not installing on Windows 11 23H2/22H2

Understanding the Problem

The KB5035853 update is a part of Microsoft’s Patch Tuesday updates released on March 12, 2024, for Windows 11 versions 23H2, 22H2, and 21H2. It includes security improvements and fixes for the operating system. However, many users have reported receiving error codes such as 0x80240035, 0x80240008, 0x80073712, 0x80070002, or 0x80070003 when attempting to install the update. These errors indicate various underlying issues, from corrupted system files to conflicts with existing software and defective update components. Windows 11 users have encountered issues with installing the KB5035853 update, particularly for versions 23H2 and 22H2. This problem has been widely reported and can be attributed to various factors, including corrupted system files, conflicts with security software or other applications, and issues with the update components themselves. This article provides a comprehensive guide to resolving the installation issues with the KB5035853 update on Windows 11.

Reasons Behind the Installation Issues

Several factors can hinder the installation of KB5035853 on Windows 11, including:

1. Corrupted System Files: Damaged or missing system files can disrupt the update process.
2. Insufficient Storage Space: Adequate storage is crucial for downloading and installing updates.
3. Malfunctioning Windows Update Components: Components essential for the update process might become corrupt or dysfunctional.
4. Software Conflicts: Third-party software, especially security programs, can interfere with the update.
5. Outdated Drivers: Compatibility issues with outdated system drivers can cause update failures.

Step-by-Step Instructions to Fix the Problem

Preliminary Checks

1. Ensure Adequate Storage Space: Verify that your system has enough storage for the update.
2. Check Your Internet Connection: A stable internet connection is essential for downloading updates.

Solution 1: Running the Windows Update Troubleshooter

1. Go to Settings > System > Troubleshoot > Other troubleshooters.
2. Click on Windows Update > Run.
3. Follow the prompts and apply any recommended fixes.

Solution 2: Clearing the Windows Update Cache

1. Open Command Prompt as administrator.
2. Stop the Windows Update service by typing net stop wuauserv and press Enter.
3. Clear the cache by deleting files in C:\Windows\SoftwareDistribution\Download. Then, restart the Windows Update service with net start wuauserv.

Solution 3: Utilizing the System File Checker (SFC) and DISM Tools

1. Open Command Prompt as administrator.
2. Run the System File Checker tool: sfc /scannow.
3. Utilize the Deployment Image Servicing and Management (DISM) tool: DISM /Online /Cleanup-Image /RestoreHealth.

Windows 11 Start -> Terminal (Admin)

Windows 11 Terminal -> sfc /scannow

Solution 4: Manual Installation

1. Visit the Microsoft Update Catalog website.
2. Search for KB5035853 and download the update matching your system architecture.
3. Run the downloaded file to manually install the update.

Solution 5: Temporarily Disable Third-party Security Software

1. Temporarily disable any third-party antivirus or firewall software.
2. Attempt to install the update again. Ensure to re-enable the security software afterward.

Solution 6: Update Drivers and Windows

1. Check for any pending driver updates in Device Manager and apply them.
2. Also, ensure that you’re on the latest version of Windows 11 before attempting to install the update again.

Updating each driver manually is time- and energy-consuming. If you are willing to save it and update drivers faster, we recommend using a special utility called Driver Booster from IObit. It has broad databases of drivers for all of the devices you need to maintain your PC. You can download it using the button below.

Driver Booster start screen

Driver Booster scan results

Driver Booster tools section

Solution 7: Check for Malware

Malware or viruses can cause system file corruption leading to update errors. Run a full system scan using Windows Security or your preferred antivirus software to remove any threats. Malicious or unwanted programs are known to cause various damage or configuration clutter inside the system. This is why it is worth running a thorough scan to make sure it is not the actual case. You can use the default Windows Defender or try to install a more advanced antivirus developed by Malwarebytes – a trusted and talented group of experts constantly updating their software to fight off both local and global threats. You can download it now using the link below and get a 14-day trial of the ultimate antimalware experience completely for free. It is available for Windows 11, 10, 8.1, 8, and 7.

Malwarebytes main window

Malwarebytes settings

Malwarebytes scan results

Conclusion

The failure to install KB5035853 on Windows 11 versions 23H2 and 22H2 can stem from various issues, from corrupted system files to software conflicts. By methodically applying the solutions provided, users can overcome these hurdles, ensuring their system benefits from the latest updates’ enhancements and security patches. Remember, keeping your operating system up to date is crucial for both performance and security.