How to fix Roblox error code 267

What is Roblox error code 267

Error 267 is a popular Roblox code that can appear for a number of reasons and restrict users from playing the game as a result of it. Usually, people receive this error after unexpectedly getting kicked out from the game or trying to launch some particular server. As a result, the message received should speak for itself and indicate what is the reason the error originates from. Many get it while receiving a ban on the server for cheating or misappropriate behavior. You can see the most common variants of messages that users tend to receive:

However, sometimes the message displays “Unspecified reason”, which makes understanding what exactly led to the error a little bit complicated. Luckily, whenever the reason is shown unspecified, it is likely to be related to some connectivity issues caused by poor internet connection, enabled VPN software, conflicting anti-malware software, corrupted browser or Roblox client cache, and other causes as well. In theory, the error may also appear due to problems with the servers themselves. You can give a quick check to this using the official Roblox server status page. If everything seems fine with the servers and trying simple solutions like relaunching Roblox do not help you get over error 267, do not hesitate to follow our guide below with various methods, which will help you resolve the problem eventually.

1. Restart your router

If that is some connectivity issue that stands behind the error 267 appearances, then the easiest way to resolve it could be to simply reset your internet connection by restarting the router (modem) if you have a possibility to do so. Hold the power button at the back of the router for a couple of seconds until it turns off. Then, push the same button to power it back. Simply restarting your router helps deal with a variety of problems. Try and see if it helps before moving further to the other solutions below.

2. Clear Roblox cache

If you are seeing the error code 267 while launching Roblox from a desktop (not a browser version), the problem could also be in accumulated temporary files that became corrupted due to an overload. The solution, in this case, would be to simply clear the cache in the %TEMP% folder of Roblox. Don’t worry, this will not affect your Roblox progress in any way.

1. First, make sure Roblox is closed and not running in the background. To be 100% sure, you can open Task Manager by pressing Ctrl + Shift + Esc together, then select the Roblox process, and click End Task to close it.
2. Once done, press Windows key + R buttons, copy-paste %temp%\roblox, and press Enter.
3. This will lead you to the folder containing temporary Roblox files. Select them all, right-click, and choose Delete. Confirm the action if prompted.
4. After this, open the Roblox launcher, click on the three-dot icon on the left panel of the window, and click on Log Out at the bottom and confirm the action.
5. Finally, log into your account again and check if this eliminated error 267.

3. Clear Web Browser Cache

This one will do basically the same trick as the previous solution but for those playing a browser version of Roblox. Junk/corrupted web files like cache and cookies accumulate in browsers as well. Thus, clearing browsing data may help alleviate the issue and let you bypass the error eventually. Here are instructions on how to clear browsing data in Chrome, Firefox, and Edge browsers. If you are using some other browser, the process should look quite similar.

Clear cache in Google Chrome:

1. Open Chrome and click on the three-dot icon in the top right corner.
2. Go to More tools and choose Clear browsing data….
3. At the top, choose a time range. To delete everything, select All time.
4. Check the boxes next to Cookies and other site data and Cached images and files.
5. Then click on Clear data.
6. Restart your browser and try to open Roblox again.

Clear cache in Mozilla Firefox:

1. Open Firefox and click on the the three-line icon in the top right corner.
2. Go to Settings and select Privacy & Security on the left pane.
3. Click on Clear Data… next to the Cookies and Site Data section.
4. Select Cookies and Site Data and Cached Web Content and click Clear in the end. Then click Clear Now to confirm.
5. Restart your browser and try to open Roblox again.

Clear cache in Microsoft Edge:

1. Open Microsoft Edge and click on the three-dot icon in the top right corner.
2. Go to Settings and select Privacy, search, and services on the left pane.
3. Under the Clear Browsing Data section click on Choose what to clear.
4. At the top, choose a time range. To delete everything, select All time.
5. Choose Browsing history, Download history, Cookies and other site data, and Cached images and files. Click Clear now.
6. Restart your browser and try to open Roblox again.

4. Disable browser extensions

Another cause of conflict with properly connecting to Roblox servers could be enabled third-party extensions in your browser. If there are some running third-party extensions, try to disable them temporarily, relaunch your browser, and access the Roblox page again to see if anything changes. Here are instructions for Chrome, Firefox, and Edge browsers.

Disable extensions in Google Chrome:

1. Open Chrome and click on the three-dot icon in the top right corner.
2. Go to More tools and choose Extensions.
3. Once done, you will have an overview of all browser extensions that are installed. If any third-party extensions are enabled, disable them by clicking the blue toggle.
4. After turning off, relaunch Chrome and try to access Roblox again.

Disable extensions in Mozilla Firefox:

1. Open Firefox and click on the the three-line icon in the top right corner.
2. Go to Settings and select Extensions & Themes at the bottom of the left pane.
3. Once done, you will have an overview of all browser extensions that are installed. If any third-party extensions are enabled, disable them by clicking the blue toggle.
4. After turning off, relaunch Firefox and try to access Roblox again.

Disable extensions in Microsoft Edge:

1. Open Microsoft Edge and click on the three-dot icon in the top right corner.
2. Choose Extensions and then go to Manage extensions in a pop-up window that appears.
3. Once done, you will have an overview of all browser extensions that are installed. If any third-party extensions are enabled, disable them by clicking the blue toggle.
4. After turning off, relaunch Edge and try to access Roblox again.

5. Disable third-party antivirus

Third-party anti-malware software often includes its own firewall that can sometimes bother the operation of certain apps or services in Windows. Thus, if you have any third-party antivirus installed and running at the moment, try to disable it and see if it helps with the 267 Roblox error. In case disabling the third-party antivirus helped, then the cause has been finally found. If disabling did not help or there is simply no third-party antivirus installed, you can also check if Roblox is being blocked by the in-built firewall of Windows Defender. This method applies mostly to users playing a desktop version of Roblox.

1. Type Windows Defender Firewall into the search bar next to Start Menu and open it up.
2. Then go to Allow an app or feature through Windows Firewall on the left panel of the window.
3. Then, click on Change settings to unlock the list, find Roblox, and make sure both boxes for Private and Public are selected.
4. Finish by clicking OK to save the changes and then reboot your computer.

If you do not see Roblox on the list:

1. Click Allow another app and then click Browse.
2. Open your Roblox folder. As a rule, it is located in this path C:/Users/YOURUSERNAME/AppData/Local/Roblox\Versions\.
3. After opening the Roblox folder, go to the latest version folder, select the executable file of RobloxPlayerBeta, and click Open.
4. Then, click Add, select checkboxes for both Private and Public, and click OK.

6. Reset TCP/IP

TCP/IP is a set of fundamental protocols used to set up proper communication for the Internet and similar computer networks. Resetting these protocols may help you get back to normal internet configuration and circumvent the error. Here is how:

1. Find Command Prompt by typing cmd into the searching box. Then right-click on it and choose Run as administrator.
2. In the opened window, you should paste these commands one by one by clicking Enter after each.

netsh winsock reset
netsh int ip reset

3. Close the console and the problem should disappear itself. If not, try to paste the following commands in the same manner.

ipconfig /release
ipconfig /flushdns
ipconfig /renew

Hopefully, these steps will solve the problem and help you acquire access to the website you need.

7. Change address in DNS settings

Internet issues may also originate from improperly set or temporarily malfunctioning DNS settings. What you can do is to try setting them up in another way using the steps below:

To change DNS and IP:

1. Go to Control Panel > Network and Internet > Network Connections.
2. Double click on your connection name.
3. Click on Properties.
4. Double click on Internet Protocol Version 4 (TCP/IPv4).
5. Mark Use the following IP address and Use the following DNS server addresses.
6. Change IP address, Subnet mask, Default gateway, and DNS according to the underneath image



As an alternative, you may also change your DNS address to 1.1.1.1 and 1.0.0.1 is the former two on the screenshot above do not resolve the issue.

Summary

Error 267 is a common issue that many Roblox players face while trying to play the game on an online server. While the message coming along with the error usually explains the reason why it occurred, sometimes it may be unspecified, which can make it difficult to understand what led to its appearance. Luckily, nothing remains unsolved when there are effective and easy solutions that were discussed in our guide. We hope they were just enough to deal with the error and finally made you able to play on your favorite Roblox server again. If you ever encounter other issues, be it in Roblox or even on your PC, feel free to search for relevant articles on our website. There is a lot of new content getting injected into our web page as new problems appear.