How to remove “Your iPhone Has Been Hacked” pop-up scam in iOS

What is “Your iPhone Has Been Hacked” pop-up scam

Your iPhone Has Been Hacked pop-up scam is a sophisticated form of online deception specifically targeting iPhone users. This scam operates by displaying alarming messages while users are browsing, falsely claiming that their device has been compromised. These messages often assert that the user’s actions are being tracked by hackers, creating a sense of urgency and fear. The scam prompts users to take immediate action, such as clicking on a provided link or calling a specified phone number, under the guise of resolving the supposed security breach. Falling for this scam can lead to a range of severe consequences. Victims may be coerced into paying for unnecessary services or software, purportedly to “fix” the hack that, in reality, does not exist. Following the scam’s instructions can also result in the installation of malware, which poses significant risks, including the theft of personal information, tracking of online activity, and potential system damage. Moreover, providing personal or financial information in response to these scams can lead to identity theft, with scammers exploiting the acquired details for further fraudulent activities. In some instances, scammers may even gain remote access to the victim’s device, compromising both privacy and security.

“Your iPhone Has Been Hacked” pop-up

“Your iPhone Has Been Hacked” pop-up another sample

Why Do These Pop-Ups Appear?

The scam typically appears when users navigate to compromised or malicious websites, engage with deceptive advertisements, or fall prey to phishing emails. It can also be triggered by mistyped URLs, leading unsuspecting users to scam pages designed to exploit vulnerabilities in legitimate websites or distribute malicious ads through ad networks. This widespread distribution method increases the likelihood of iPhone users encountering these fraudulent messages during their regular online activities. To avoid falling victim to the “Your iPhone Has Been Hacked” pop-up scam, it is crucial to recognize the signs of fraudulent activity. These include urgent warnings, requests for personal information, offers to fix the issue, and the presence of poor design or grammatical errors in the message. If such a pop-up is encountered, the best course of action is to immediately close the browser or tab displaying the message. Conducting a scan with legitimate antivirus software is advisable to check for any infections. Additionally, changing passwords is recommended if there is any suspicion of compromised information. Reporting the incident to appropriate authorities or consumer protection agencies can also help mitigate potential damage and alert others to the scam.

Download Norton Antivirus for iOS

To remove unwanted apps and viruses, that may cause “Your iPhone Has Been Hacked” pop-up scam, we recommend you to use Norton Security for iOS. It detects and removes all known malware on iPhone or iPad.

Download Adguard for iOS

Adguard for iOS (Main)

Adguard for iOS (filters)

To block “Your iPhone Has Been Hacked” pop-ups in Safari on iOS, we recommend you to use Adguard for iOS, the best ad filter and pop-up blocker on the market.

How to stop “Your iPhone Has Been Hacked” pop-up scam manually

Removing viruses or malware from an iOS device is relatively rare compared to other operating systems, largely due to Apple’s strict app review processes and the isolated nature of app data. However, if you suspect your iPhone or iPad is affected, follow these comprehensive steps to secure your device.

Step 1: Update iOS

Malware and viruses often exploit vulnerabilities in outdated operating systems. Keeping iOS up to date is one of the best defenses against malware.

1. Backup your device using iCloud or your computer to ensure your data is safe.
2. Go to Settings > General > Software Update.
3. If an update is available, tap Download and Install.

Step 2: Delete Suspicious Apps

Sometimes, apps from the App Store may be compromised or later found to violate Apple’s security guidelines.

1. Identify any apps you don’t recognize or remember installing.
2. To delete, press and hold the app icon, tap Remove App, then Delete App.

Step 3: Check Safari Settings and Clear History

Malicious websites and web pop-ups can sometimes mimic virus infections or compromise device security.

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Consider enabling Block Pop-ups and Fraudulent Website Warning in the same menu.

Step 4: Restart Your Device

Restarting your device can clear temporary files and stop malicious processes.

1. Press and hold the side or top button until the slider appears.
2. Drag the slider to turn your device off.
3. After the device turns off, press and hold the side/top button again until you see the Apple logo.

Step 5: Restore from a Backup

If the problem persists:

1. Restore your device from a backup made before you noticed any suspicious behavior.
2. Go to Settings > General > Reset and tap Erase All Content and Settings.
3. Set up your device, then choose to restore from a backup during the process.

Step 6: Use Advanced Security Solutions

While traditional antivirus software is rare for iOS due to Apple’s security restrictions, some reputable companies offer security apps that provide features like network protection, VPN services, and scam call blocking. We recommend Norton Security for iOS.

Prevention Tips

• Regularly update your iOS to the latest version.
• Download apps only from the App Store. Apple’s review process minimizes the chance of malware.
• Be cautious with links and attachments in emails, messages, or unfamiliar websites.
• Enable two-factor authentication for your Apple ID.
• Regularly back up your device to iCloud or your computer.

In most cases, iOS devices are highly resistant to viruses and malware due to the design of the operating system and the controls Apple places on app development. Following these steps and maintaining good digital hygiene practices will help keep your iOS device secure. If you continue to experience issues, contacting Apple Support or visiting an Apple Store for professional assistance is recommended.