How to stop “Reconfirm Shipping Documents” e-mail spam

What is “Reconfirm Shipping Documents” e-mail spam

An e-mail message that tries to convince recipients that they need to “Reconfirm Shipping Documents” is likely a phishing letter that should be avoided and not interacted with. Note that such spam campaigns can send phishing messages with varying content and deceiving techniques. However, the one that got under our examination showed “SWIFT PAYMENT” in the subject line and urged victims into opening two attached HTML files (PAYMENT SLIP.HTML and PAYMENT SLIP2.HTML). After opening, both attachments required users to enter their credentials (often e-mails & passwords) for alleged confirmation purposes. Please note that all the claimed information in this message is fake and the attachments are phishing. This means they are capable of recording the data upon its input without the consent of users. If entered credentials are correct, they can therefore be abused for accessing related accounts (such as in social media). As a result, cybercriminals can exploit the accessed accounts to scam other people or distribute malicious links/files. Apart from the “Reconfirm Shipping Documents” e-mail spam, a plethora of other spam campaigns exist on the web. While some of them are designed to steal personal information (e.g., credit card details, e-mails, passwords, etc.), others can spread malicious attachments that install a virus (like ransomware). Never trust suspiciously-looking messages, and do not download files from shady and unknown senders. If you become a victim of “Reconfirm Shipping Documents” e-mail spam, make sure to change your login credentials and scan your system with an anti-malware tool from our guide below. Read our guide below to learn how to keep your e-mail protected and spam-free.

Other risks of interacting with phishing spam letters

The number of malicious and phishing spam letters is daily increasing in large volumes with old and newer deceiving techniques. As with the examined “Reconfirm Shipping Documents” e-mail campaign, such letters often target some personal information from users (e.g., credit card numbers, e-mails, passwords, secret phrases from crypto-wallets, and so forth) by encouraging inexperienced or uncareful users to open some link or download an attachment. Others, on the other hand, can spread malicious attachments that will install some kind of malware (often ransomware, spyware, or trojans). The files that threat actors often abuse for their malicious purposes are MS Office documents, PDF attachments, Executable files, Archived files, and even JavaScript files. It is noteworthy that many phishing e-mail letters camouflage themselves under legitimate companies, such as Amazon, Netflix, Dropbox, FedEx, and others to deceive users into believing the presented information and performing the requested action. Once again keep in mind that compliance with these messages will likely lead to users being exposed to various risks, such as an attempt of informational theft or installation of harmful software (malware). This is why it is extremely important to avoid opening suspicious or hazardous emails in both the “Spam” and “Inbox” folders. The best steps are to simply disregard or delete suspicious messages. Below you can also discover some helpful tools that will help you maintain your e-mail spam-free and ensure additional protection against possible threats in the future.

1. Download Anti-Spam and Anti-Malware Tools
2. Mark unwanted e-mail messages as Spam
3. Delete Spam letters
4. Unsubscribe from e-mail campaigns
5. Change your e-mail address and forward it
6. Final tips

1. Mark e-mail as Spam

If an e-mail message has not been put to the “spam” or “junk” folder itself, then users can do it themselves in just a couple of steps. Marking e-mail as spam will let your e-mail service know how to treat the unwanted sender next time. All further messages received from the spam-marked address will be located in the appropriate folder already without your help. Here is how:

Gmail:

1. Open your Gmail and find a message you want to classify as “spam”.
2. Select this message by clicking on the square box next to it.
3. Then, click on the stop sign icon (the one with an exclamation mark) on top.

Yahoo! Mail:

1. Open your Yahoo! Mail and find a message you want to classify as “spam”.
2. Select this message by clicking on the square box next to it.
3. Then, click on the Spam icon on top.

Microsoft Outlook:

1. Open your Microsoft Outlook and find a message you want to classify as “spam”.
2. Select this message by clicking on the square box next to it.
3. Then, click on Junk and Block afterward.

Apple Mail:

1. Open your Apple Mail and find a message you want to classify as “spam”.
2. Click on it and choose the Junk Mail (trash can with “X”) icon.

2. Delete Spam letters

You can also clear your “spam” or “junk” folder from all the collected such letters. It is always good to maintain your e-mail clean and without trash that clutters even your spam folders. This is how you can wipe it:

Gmail:

1. Open your Gmail and go to Spam on sidebar.
2. If you want to wipe all the spam letters at once, click Delete All Spam Messages Now.
3. If you want to do it selectively, click on the message you need and choose Delete forever.

Yahoo! Mail:

1. Open your Yahoo! Mail and navigate to Spam on the sidebar.
2. Choose e-mails you want to remove and click Delete on top.

Microsoft Outlook:

1. Open your Microsoft Outlook and navigate to Junk Email on the sidebar.
2. Then, click on Empty folder to clear all spam messages.

Apple Mail:

1. Open your Apple Mail and navigate to Spam on the sidebar.
2. Choose e-mails you want to remove and click the Trash can icon on top.

3. Unsubscribe from e-mail campaigns

Many websites offer users to enter their e-mail address in exchange for exclusive content notifications, and tons of other marketing stuff. Over some time, regular users can subscribe to multiple resources that bombard your inbox and spam folder with continuous messages. This can be stopped by unsubscribing to them. Many messages, if opened, have a small gray hyperlink or button “Unsubscribe”. Clicking on it should unsubscribe you from letters you have been receiving for some time. Note that some intentionally malicious letters may use fake “Unsubscribe” buttons to deceive users into downloading malware or visiting suspicious pages. Therefore, remember to always stay on alert!

You can also do the following to unsubscribe to multiple newsletters in Gmail at once:

1. Open your Gmail and type Unsubscribe into the search box on top.
2. Then, click on the Show search options icon on the right end of the search box.
3. Click on Create filter and select checkboxes next to Delete it and Apply filter to matching conversations.
4. After selecting, finish by clicking on Create filter.

This will lead to all previously subscribed messages evaporating from your flood list in seconds. No more letters of such will appear in your Inbox or other folders again.

4. Change your e-mail address and forward it

It is sometimes hard to get rid of all spam in case of an e-mail breach. Receiving unreasonably high numbers of spam could mean your e-mail was leaked to large masses of spamming campaigns grateful to use it. Victims of this can quite easily avoid it by creating a new e-mail address and forwarding incoming e-mails from their old address. Don’t worry, this will not redirect abnormal streams of spam to this new address, but only normal messages you received on your behalf. It is also worth notifying people you had close contact with that you changed your e-mail address, so they do not get scared after receiving a message from an unknown address.

1. First, you should begin with creating a new account for the e-mail service you use (Gmail, Yahoo, Outlook, or Apple Mail).
2. Then, log back into your old account, go to Settings and Add a forwarding address. In Gmail, these settings can be found in the Forwarding POP/IMAP tab. Something similar should be in other services as well.
3. Enter the newly created e-mail address and click Next > Proceed > OK.
4. You will then receive a verification message in that newly created address. Make sure you click on it.

If you also want to forward a copy of already existing e-mails, do the following:

1. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
2. Navigate to Forwarding and POP/IMAP and select Forward a copy of incoming mail to.
3. Choose what you want to happen with the Gmail copy of your emails. It is recommended to choose Keep Gmail’s copy in the Inbox. Click Save changes at the end.

All done and dusted! Now, all new messages tied to the previous e-mail will be sent to your new address.

Final tips

There is always a good practice to have personal and business e-mail accounts separately. If you are active on forums, Q&A sites, participate in link building you will probably need another account for that. Major e-mail services and applications like Gmail, Yahoo! Mail, Apple Mail and Outlook already have strong built-in anti-spam technologies, however, we recommend special software like MailWasher Pro to fight spam campaigns like “Reconfirm Shipping Documents” e-mail spam.