How to remove Captcha.info

What is Captcha.info

There have been lots of fake push notifications pop-ups deconstructed in our blog so far. Captcha.info is not an exception either proving that there is a countless amount of such tools around the web that you should know how to pass over. Captcha.info itself is a social engineering trick that stands for push notification pop-ups. In fact, push notifications is a wonderfull tool supposed to notify users about the latest updates on blogs and other informative resources. Although, some gurus of the internet can make a reverse effect out of it by camouflaging malicious content under it. These kinds of advertisements generated by Captcha.info provide lots of malicious links and resources that can infect your computer and result in the inevitable leak of personal data, files and other sorts of information contained on your computer. Thus, do not click on these doubtful ads unless you want to experience the things mentioned above. Read the following guide below to find out how to remove Captcha.info from your PC.

How Captcha.info infected your computer

Captcha.info is a ubiquitous trick used to hijack users’ data that can be seen quite regularly. The most popular way of dissemination is either pop-up or bundled delivery. Hijackers tempt to integrate this feature into intermediate advertisement pages that are generated while crossing between websites. Displayed on a landing page, it tries to fool you into clicking on “Allow notifications” or “Click allow to continue” buttons. Often on the page you can see the message:

This action will, therefore, activate the flow of different advertisements right on your desktop. Also, this infection can be spread with other free software. Unreliable pirated websites do not always provide clear software to satisfy the user’s needs. On the contrary, it tries to bundle lots of other junk that can appear to be harmful like Captcha.info. Once you finish downloading any program, chances are, there will be something else installed along the way. And you never know if it is going to impact you adversely in some way. To block ads and pop-ups use special ad-blocking utilities, for example, AdGuard (AdGuard for Mac). The underneath instructions will show how to remove Captcha.info from your computer and defend yourself from further attacks like this.

1. Download Captcha.info Removal Tool
2. Stop Captcha.info notifications in browsers
3. Remove/Uninstall Captcha.info from Control Panel and Applications
4. Remove Captcha.info extensions from browsers
5. Reset browser search and homepage settings
6. Block Captcha.info search redirects
7. How to protect from threats like Captcha.info

Remove Captcha.info manually for free

Here is the manual step-by-step tutorial for full Captcha.info removal from your computer. This works 99% and was checked with the latest versions of the Captcha.info installer on operating systems with the latest updates and browser versions.

Disable push notifications from Captcha.info in browsers

Remove Captcha.info from websites, allowed to show push-notifications in Google Chrome

1. Go to Google Chrome settings, by clicking 3-dots icon in the top-right corner and choosing Settings.
2. On a Mac you can also go to Chrome and choose Preferences.
3. Under opened Privacy and security tab, choose Content settings.
4. Click on Notifications menu (with the bell icon).
5. Set up preferred overall settings for push notifications and click Manage exceptions… button.
6. Find Captcha.info in the list and click cross icon to remove it. Click Done button to confirm the action.

Remove Captcha.info from websites, allowed to show push-notifications in Mozilla Firefox

1. Go to Mozilla Firefox options, by clicking 3-bars icon in the top-right corner and choosing Options.
2. Choose Content tab on the left side.
3. Under Notifications, set up preferred overall settings for push-notifications and click Choose… button.
4. Find Captcha.info in the list and click Remove site to remove it.
5. Click Save Changes button to confirm the action.

Remove Captcha.info from websites, allowed to show push-notifications in Safari

1. Open Safari, and in the top menu click Safari, choose Preferences.
2. In the Preferences window, click on Websites tab.
3. On the left side, choose Notifications. You will see the list of websites and their settings for showing notifications.
4. Find Captcha.info in the list and click Remove button.

Remove Captcha.info from websites, allowed to show push-notifications in Android (Chrome)

1. Open Google Chrome app on Android, and tap on three dots to open main menu.
2. In the drop-down menu choose Settings, scroll down and under Advanced section tap on Site Settings.
3. In the Site Settings menu tap on Notifications.
4. In the Allowed list of websites allowed to show notifications find Captcha.info, tap on it and in the bottom of the window tap on Clean & Reset button.
5. Confirm your action by tapping on Clean & Reset again in opened dialog box.

Remove Captcha.info from websites, allowed to show push-notifications in Microsoft Edge

1. Open Microsoft Edge, and click on the three-dots menu, in the top-right corner.
2. In the drop-down menu choose Settings, and in the left part click Advanced.
3. Under Website permissions section, click Manage permissions button.
4. Find Captcha.info in the list and click on the cross sign to remove the setting and disable its notifications.

Remove Captcha.info from Control Panel or Applications

To start removing Captcha.info you should uninstall it using Control Panel. It can be present by different names – “Captcha.info”. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10 and Mac.

Remove Captcha.info from Mac:

1. In the Finder sidebar, click Applications.
2. Captcha.info might have an Uninstaller.
3. Otherwise, drag Captcha.info from the Applications folder to the Trash (located at the end of the Dock).
4. Then choose Finder > Empty Trash.

Remove Captcha.info from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find recently installed suspicious program.
5. Click Uninstall.

Remove Captcha.info from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find recently installed suspicious program and click Uninstall.

Remove Captcha.info from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find recently installed suspicious program, click Uninstall.

Remove Captcha.info from Windows 10:

There are 2 ways to uninstall Captcha.info from Windows 10

Way one

1. Click on the Start button.
2. In opened menu choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate recently installed suspicious program in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu choose Programs and Features.
3. Locate recently installed suspicious program in the list.
4. Click on it and then click Uninstall button above.

Cannot uninstall Captcha.info

In some cases, Captcha.info won’t uninstall and gives you a message that “You do not have sufficient access to uninstall Captcha.info. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing the Captcha.info folder and files. This happens because the process or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall Captcha.info in Safe Mode. To boot in Safe Mode do the following:

1. Reboot your computer.
2. While it starts booting press F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove recently installed suspicious program

>> See detailed instructions and video tutorial on how to boot in Safe Mode

and for Mac:

If you can’t uninstall Captcha.info using instructions above, or it keeps coming back, you can use free AppCleaner for Mac to remove all residual data and libraries of Captcha.info. Follow instructions below:

1. Download free AppCleaner.
2. Drag Captcha.info from Applications folder to AppCleaner window.
3. Choose files and folders you want to remove along with Captcha.info.
4. Click Delete button.

Remove malicious add-ons from your browsers

Uninstalling Captcha.info from Control Panel often does not bring the desired effect. It sometimes has browser extension and it may still be active in Safari, Google Chrome, and Mozilla Firefox. Here are instructions on how to remove Captcha.info related extension from your browsers manually.

Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Click Extensions tab.
3. Find Captcha.info extension.
4. Click Uninstall button to remove it.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://extensions.
3. Find Captcha.info related extension.
4. Click the trash can icon to remove them.
5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:addons.
3. Choose Captcha.info related extension.
4. Click Disable or Remove button.
5. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Captcha.info from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable Captcha.info, please, do the following:

1. Open Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu Manage Add-ons.
4. Select Toolbars and Extensions.
5. Click Disable or Captcha.info related extension.
6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, Captcha.info does not install in Opera browser however you can always double check. Do the following:

1. Start Opera browser.
2. Go to Tools > Extensions > Manage Extensions.
3. Find Captcha.info extension.
4. Click Uninstall button.
5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

Captcha.info installs a search engine that hijacks your browsers. Here is an instruction to reset your browser’s homepage, new tab and search engine to default values.

Reset Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Go to the Privacy section of Safari’s preferences.
3. Click Remove All Website Data button.
4. In opened window click Remove Now button to remove data stored by websites in Safari.
5. Go to the Advanced section of Safari’s preferences.
6. Click the Show Develop menu in menu bar option.
7. In the menu click Develop and select Empty Caches from this menu.
8. Again, go to Safari menu and choose Clear History….
9. Choose to clear all history and click Clear History button.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://settings.
3. Scroll down and find Show advanced settings link.
4. Click on it and scroll down to the bottom again.
5. Click Reset browser settings button and click Reset to confirm.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:support.
3. Click Reset Firefox… button.
4. Click Reset Firefox to confirm.

Internet Explorer (9, 10, 11):

1. Start Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu choose Internet options.
4. Click Advanced tab.
5. Click Reset button.
6. Choose Delete personal settings and click Reset.

Opera Browser:

1. Close Opera and open command prompt from the start menu.
2. Type following command del %AppData%\Opera\Opera\operaprefs.ini
3. Start Opera.

How to block ads and pop-ups from Captcha.info

AdGuard main window

AdGuard general settings

AdGuard browser assistant

Captcha.info push notifications, in most cases, are caused by a program installed on your PC or add-on installed in browsers. However, sometimes it can appear on a clean computer when visiting a malicious website, using an advertising script. Also, apps that generate “Captcha.info” ads and banners are themselves installed from pop-ups. To protect your PC and browsers from phishing websites, pop-up ads, banners, malicious scripts it is recommended to use AdGuard. Download free trial here:

Final tips

Be careful surfing the internet and downloading software, as programs like Captcha.info may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-spyware and anti-malware programs is SpyHunter 5. It can protect your PC from threats like Captcha.info.