How to remove Go.mail.ru

What is Go.mail.ru

Although Go.mail.ru (inline.go.mail.ru) is a legitimate search engine and news portal originating from Russia, it is often promoted using deceptive distribution techniques. Many users seek to avoid it due to the bad reputation that has accumulated over the years. The website provides a variety of easy-to-access services like e-mail, news, games, social media, and others promoted by the mail.ru group. In addition to that, this resource has its own searching algorithms for generating unique results upon users’ queries. It is also able to analyze your geolocation to provide relevant news and better search results. Because of its wide popularity in the Russian community, many software developers put the mail.ru search as an offer to choose within third-party installers. You are likely to meet it when downloading pirated, cracked, or simply free programs from various pages. Such program setups offer users to replace their default search engine (or homepage) with Go.mail.ru. This search engine is also set by default when you have an Atom browser installed on your Windows, or comes along with the following extensions: Counter of letters Mail.ru, Homepage and search from Mail.Ru and Add Mail.Ru as homepage. As a result, many don’t know how to reset the changes and get back to former settings. If you run into the same problem, we are going to help you below. You’ll find all the necessary instructions to get rid of Go.mail.ru and its traces in all popular browsers.

How Go.mail.ru infected your computer

As we mentioned in the description above, Go.mail.ru is known to be spread via different software installers. It also might be the most popular offer you are likely to find while installing a program from unofficial resources. Many people allow it to sneak into the system and replace their original settings due to lack of attention whilst installing a program. They skip over multiple sections that have information about promotional offers like Go.mail.ru. By doing so, they allow already selected offers by default to install along with the main program. To not let such sneaks happen again in the future, make sure to pay more attention when using installers from third-party pages. If you are looking to protect your system again Potentially Unwanted Software in the future, follow our guidelines below. There is plenty of helpful information on that topic.

1. Download Go.mail.ru Removal Tool
2. Remove Go.mail.ru from Control Panel and Applications
3. Remove Go.mail.ru extensions from browsers
4. Reset browser search and homepage settings
5. Alternative way to remove Go.mail.ru search redirects
6. Clean browser shortcuts from Go.mail.ru
7. How to protect from threats like Go.mail.ru

Remove Go.mail.ru manually for free

Here is a manual step-by-step tutorial for full Go.mail.ru removal from your computer. This works 99% and was checked with the latest versions of the Go.mail.ru installer on operating systems with the latest updates and browser versions.

Note: Go.mail.ru can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.



2. Type in and execute the following commands:

   
rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
rd /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force

Remove Go.mail.ru from Control Panel or Applications

To start removing Go.mail.ru you should uninstall it using Control Panel. It can be presented by different names, but usually, it is called Atom Browser or just Atom. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10, Windows 11, or Mac.

Remove Go.mail.ru from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find Atom or other suspicious program.
5. Click Uninstall.

Remove Go.mail.ru from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find Atom or other suspicious program and click Uninstall.

Remove Go.mail.ru from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find Atom or other suspicious program, click Uninstall.

Remove Go.mail.ru from Windows 10:

There are 2 ways to uninstall Go.mail.ru from Windows 10

Way one

1. Click on the Start button.
2. In opened menu choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate Atom or other suspicious program in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu choose Programs and Features.
3. Locate Atom or other suspicious program in the list.
4. Click on it and then click Uninstall button above.

Remove Go.mail.ru from Windows 11:

1. Right-click on the Start button.
2. In opened menu choose Settings.
3. Click on the Apps tab on the left side.
4. Click Apps & features and locate Atom or other recently installed suspicious program in the list.
5. Click on 3-dots icon near it and then click Uninstall button near it.
6. Depending on the type of application (Windows Store app or classic Win32 app) it will be removed immediately or you will need to confirm the action and go through standard uninstall procedure.

Remove Go.mail.ru from Mac:

1. In the Finder sidebar, click Applications.
2. Atom might have an Uninstaller.
3. Otherwise, drag Atom from the Applications folder to the Trash (located at the end of the Dock).
4. Then choose Finder > Empty Trash.

Cannot uninstall Go.mail.ru in Windows

In some cases, Go.mail.ru won’t uninstall and gives you the message, that “You do not have sufficient access to uninstall Go.mail.ru. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing the Go.mail.ru folder and files. This happens because the process or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall Go.mail.ru in Safe Mode. To boot in Safe Mode do the following:

1. Reboot your computer.
2. While it starts booting press F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove Atom or other suspicious program

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Cannot uninstall Go.mail.ru in MacOS

If you can’t uninstall Go.mail.ru using the instructions above, or it keeps coming back, you can use free AppCleaner for Mac to remove all residual data and libraries of Go.mail.ru. Follow the instructions below:

1. Download free AppCleaner.
2. Drag Go.mail.ru from Applications folder to AppCleaner window.
3. Choose files and folders you want to remove along with Go.mail.ru.
4. Click Delete button.

Remove malicious add-ons from your browsers

Uninstalling Go.mail.ru from Control Panel or Applications often does not bring the desired effect. It sometimes has a browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove the Go.mail.ru extension from your browsers manually.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://extensions.
3. Find Counter of letters Mail.ru, Homepage and search from Mail.Ru or Add Mail.Ru as homepage extensions.
4. Click the Remove button to remove them.
5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:addons.
3. Find Counter of letters Mail.ru, Homepage and search from Mail.Ru or Add Mail.Ru as homepage extensions.
4. Click three-dots icon near it and choose Remove in the menu.
5. In opened dialog window click Remove button to confirm the action.
6. Remove all suspicious extensions from the list.

Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Click Extensions tab.
3. Find Counter of letters Mail.ru, Homepage and search from Mail.Ru or Add Mail.Ru as homepage extensions.
4. Click Uninstall button to remove it.

Microsoft Edge:

1. Start Microsoft Edge browser.
2. In address box type (or copy-paste) edge://extensions.
3. Find Counter of letters Mail.ru, Homepage and search from Mail.Ru or Add Mail.Ru as homepage extensions.
4. Click Remove link under the name of extension.
5. In opened dialog window click Remove button to confirm the action.
6. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Go.mail.ru from Internet Explorer, please, perform instructions for uninstalling the program from Control Panel. To disable Go.mail.ru, please, do the following:

1. Open Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu Manage Add-ons.
4. Select Toolbars and Extensions.
5. Click Disable Counter of letters Mail.ru, Homepage and search from Mail.Ru, Add Mail.Ru as homepage or other suspicious extensions.
6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, Go.mail.ru does not install in Opera browser however you can always double check. Do the following:

1. Start Opera browser.
2. Go to Tools > Extensions > Manage Extensions.
3. Find Counter of letters Mail.ru, Homepage and search from Mail.Ru or Add Mail.Ru as homepage or other suspicious extensions.
4. Click Uninstall button.
5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

Go.mail.ru installs a search engine, that hijacks your browsers. Here is the instruction to reset your browser’s homepage, new tab, and search engine to default values.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://settings.
3. On the left panel expand Advanced options.
4. Choose Reset and clean up.
5. Click on Restore settings to their original defaults link and confirm by clicking Reset button.

Google Chrome > Settings > Advanced

Reset and clean up

Reset Google Chrome

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:support.
3. Click Refresh Firefox… button.
4. Click Refresh Firefox button in opened dialog window to confirm.

Reset Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Go to the Privacy section of Safari’s preferences.
3. Click Remove All Website Data button.
4. In opened window click Remove Now button to remove data stored by websites in Safari.
5. Go to the Advanced section of Safari’s preferences.
6. Click the Show Develop menu in menu bar option.
7. In the menu click Develop and select Empty Caches from this menu.
8. Again, go to Safari menu and choose Clear History….
9. Choose to clear all history and click Clear History button.

Microsoft Edge:

1. Start Microsoft Edge browser
2. Click on 3-dots icon in the top-right corner and choose Settings.
3. On the left panel find and click Reset settings option.
4. Click on Restore settings to their default values link and confirm by clicking Reset button.

Internet Explorer (9, 10, 11):

1. Start Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu choose Internet options.
4. Click Advanced tab.
5. Click Reset button.
6. Choose Delete personal settings and click Reset.

Opera Browser:

1. Start Opera browser and click on Opera icon in the top-left corner.
2. Choose Settings and click Advanced on the left side and choose Browser.
3. Scroll down to the very bottom and click on Restore settings to their original defaults link.
4. Confirm by clicking Reset button.

Alternative way to remove adware browser extensions and reset browser settings

For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including related to Go.mail.ru. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Avast Browser Cleanup

Cleaning browsers shortcuts

You can clean your browser shortcuts manually right-clicking on your browser icon, choosing “Properties” and removing hijacker address from “Target” field (leave just the path to your browser). However it is easier to use free Shortcut Cleaner from BleepingComputer. Download it here – its FREE:

Download Shortcut Cleaner

How to protect from threats, like Go.mail.ru, in future


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SpyHunter 5 System Guard

Be careful surfing the internet and downloading software, as programs like Go.mail.ru may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-virus programs is SpyHunter 5. It can protect your PC from threats like Go.mail.ru.

Download SpyHunter 5

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