How to remove “Hacker is tracking you!” pop-up scam in iOS

What is “Hacker is tracking you!” pop-up scam

Hacker is Tracking You! pop-up scam is a deceptive tactic used by cybercriminals to alarm users with false claims that their device has been compromised. This scam typically manifests when users visit malicious websites, click on deceptive ads, or have adware installed on their devices. The scam attempts to create a sense of urgency by falsely claiming that a hacker is tracking the user’s device and threatens to disclose personal information unless immediate action is taken. Users are often instructed to download and install software, which is presented as a solution to the alleged hacking issue. However, this software is usually malicious and can lead to severe privacy issues, financial losses, and even identity theft. To protect against this scam, users should exercise caution when encountering unexpected pop-up messages. It is advised to immediately close the browser or tab displaying the scam message and to run a scan with legitimate antivirus software. Changing passwords and reporting the incident to appropriate authorities can also help mitigate potential damage.

“Hacker is tracking you!” pop-up scam

“Hacker is tracking you!” pop-ups

Why Do These Pop-Ups Appear?

The scam is known to employ various methods to reach potential victims, including deceptive pop-up ads, fake Flash Player installers, and phishing emails. These tactics are designed to exploit the user’s fear and prompt them to take hasty actions that can compromise their device’s security. The scam messages often mimic legitimate alerts from reputable companies, further misleading the user into believing their device is at risk. Falling for this scam can have dire consequences. Users may end up installing harmful software that can track their online activity, steal personal and financial information, and even grant remote access to the scammer. This can lead to unauthorized transactions, identity theft, and loss of sensitive data. The scam can affect various devices, including iPhones and Macs, and is not limited to any single platform.

Download Norton Antivirus for iOS

To remove unwanted apps and viruses, that may cause “Hacker is tracking you!” pop-up scam, we recommend you to use Norton Security for iOS. It detects and removes all known malware on iPhone or iPad.

Download Adguard for iOS

Adguard for iOS (Main)

Adguard for iOS (filters)

To block “Hacker is tracking you!” pop-ups in Safari on iOS, we recommend you to use Adguard for iOS, the best ad filter and pop-up blocker on the market.

How to stop “Hacker is tracking you!” pop-up scam manually

Removing viruses or malware from an iOS device is relatively rare compared to other operating systems, largely due to Apple’s strict app review processes and the isolated nature of app data. However, if you suspect your iPhone or iPad is affected, follow these comprehensive steps to secure your device.

Step 1: Update iOS

Malware and viruses often exploit vulnerabilities in outdated operating systems. Keeping iOS up to date is one of the best defenses against malware.

1. Backup your device using iCloud or your computer to ensure your data is safe.
2. Go to Settings > General > Software Update.
3. If an update is available, tap Download and Install.

Step 2: Delete Suspicious Apps

Sometimes, apps from the App Store may be compromised or later found to violate Apple’s security guidelines.

1. Identify any apps you don’t recognize or remember installing.
2. To delete, press and hold the app icon, tap Remove App, then Delete App.

Step 3: Check Safari Settings and Clear History

Malicious websites and web pop-ups can sometimes mimic virus infections or compromise device security.

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Consider enabling Block Pop-ups and Fraudulent Website Warning in the same menu.

Step 4: Restart Your Device

Restarting your device can clear temporary files and stop malicious processes.

1. Press and hold the side or top button until the slider appears.
2. Drag the slider to turn your device off.
3. After the device turns off, press and hold the side/top button again until you see the Apple logo.

Step 5: Restore from a Backup

If the problem persists:

1. Restore your device from a backup made before you noticed any suspicious behavior.
2. Go to Settings > General > Reset and tap Erase All Content and Settings.
3. Set up your device, then choose to restore from a backup during the process.

Step 6: Use Advanced Security Solutions

While traditional antivirus software is rare for iOS due to Apple’s security restrictions, some reputable companies offer security apps that provide features like network protection, VPN services, and scam call blocking. We recommend Norton Security for iOS.

Prevention Tips

• Regularly update your iOS to the latest version.
• Download apps only from the App Store. Apple’s review process minimizes the chance of malware.
• Be cautious with links and attachments in emails, messages, or unfamiliar websites.
• Enable two-factor authentication for your Apple ID.
• Regularly back up your device to iCloud or your computer.

In most cases, iOS devices are highly resistant to viruses and malware due to the design of the operating system and the controls Apple places on app development. Following these steps and maintaining good digital hygiene practices will help keep your iOS device secure. If you continue to experience issues, contacting Apple Support or visiting an Apple Store for professional assistance is recommended.