How to remove Max Ask

What is Max Ask

Max Ask is a browser hijacker that infiltrates computers through malicious browser extensions or bundled software installations. It is designed to modify browser settings without user consent, redirecting search queries to Maxask.com, a dubious search engine. This hijacker is often categorized as a Potentially Unwanted Program (PUP) due to its intrusive behavior and the difficulty users face in removing it. Once installed, Max Ask changes the default search engine of the infected browser to Maxask.com. This search engine is designed to generate revenue through advertisements and sponsored links, often providing irrelevant or misleading search results. Max Ask can infect a variety of popular web browsers, including Google Chrome, Mozilla Firefox, Internet Explorer, and Microsoft Edge. In Google Chrome, it installs extensions that change the default search engine and homepage to Maxask.com. Similarly, in Mozilla Firefox, it modifies the search engine and homepage settings. In Internet Explorer, it installs add-ons and changes the default search engine and homepage. Although less common, it can also affect Microsoft Edge by altering search settings.

How Max Ask infects computers

Max Ask typically infects computers through several common vectors. It often comes bundled with free software downloads, where users may inadvertently install Max Ask by not unchecking optional offers during the installation process of other software. Additionally, clicking on deceptive ads can lead to the installation of Max Ask. It can also be installed as a browser extension that users unknowingly add to their browsers.

1. Download Max Ask Removal Tool
2. Remove Max Ask from Control Panel and Applications
3. Remove Max Ask extensions from browsers
4. Reset browser search and homepage settings
5. Alternative way to remove Max Ask search redirects
6. Clean browser shortcuts from Max Ask
7. How to protect from threats like Max Ask

Remove Max Ask manually for free

Here is a manual step-by-step tutorial for full Max Ask removal from your computer. This works 99% and was checked with the latest versions of the Max Ask an installer on operating systems with the latest updates and browser versions.

Note: Max Ask can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy or Your browser is managed by your organization inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.



2. Type in and execute the following commands:

   
rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
rd /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force

Remove Max Ask from Control Panel or Applications

To start removing Max Ask you should uninstall it using Control Panel. It can be present by different names – “Max Ask”. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10, Windows 11, or Mac.

Remove Max Ask from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find Max Ask or other suspicious program.
5. Click Uninstall.

Remove Max Ask from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find Max Ask or other suspicious program and click Uninstall.

Remove Max Ask from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find Max Ask or other suspicious program, click Uninstall.

Remove Max Ask from Windows 10:

There are 2 ways to uninstall Max Ask from Windows 10

Way one

1. Click on the Start button.
2. In opened menu choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate Max Ask or other suspicious program in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu choose Programs and Features.
3. Locate Max Ask or other suspicious program in the list.
4. Click on it and then click Uninstall button above.

Remove Max Ask from Windows 11:

1. Right-click on the Start button.
2. In opened menu choose Settings.
3. Click on the Apps tab on the left side.
4. Click Apps & features and locate Max Ask or other recently installed suspicious program in the list.
5. Click on 3-dots icon near it and then click Uninstall button near it.
6. Depending on the type of application (Windows Store app or classic Win32 app) it will be removed immediately or you will need to confirm the action and go through standard uninstall procedure.

Remove Max Ask from Mac:

1. In the Finder sidebar, click Applications.
2. Max Ask might have an Uninstaller.
3. Otherwise, drag Max Ask from the Applications folder to the Trash (located at the end of the Dock).
4. Then choose Finder > Empty Trash.

Cannot uninstall Max Ask in Windows

In some cases, Max Ask won’t uninstall and gives you the message, that “You do not have sufficient access to uninstall Max Ask. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing the Max Ask folder and files. This happens because the process or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall Max Ask in Safe Mode. To boot in Safe Mode do the following:

1. Reboot your computer.
2. While it starts booting press F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove Max Ask or other suspicious program

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Cannot uninstall Max Ask in MacOS

If you can’t uninstall Max Ask using instructions above, or it keeps coming back, you can use free AppCleaner for Mac to remove all residual data and libraries of Max Ask. Follow instructions below:

1. Download free AppCleaner.
2. Drag Max Ask from Applications folder to AppCleaner window.
3. Choose files and folders you want to remove along with Max Ask.
4. Click Delete button.

Remove malicious add-ons from your browsers

Uninstalling Max Ask from Control Panel or Applications often does not bring the desired effect. It sometimes has a browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove Max Ask extension from your browsers manually.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://extensions.
3. Find Max Ask extension.
4. Click the Remove button to remove them.
5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:addons.
3. Find Max Ask extension.
4. Click three-dots icon near it and choose Remove in the menu.
5. In opened dialog window click Remove button to confirm the action.
6. Remove all suspicious extensions from the list.

Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Click Extensions tab.
3. Find Max Ask extension.
4. Click Uninstall button to remove it.

Microsoft Edge:

1. Start Microsoft Edge browser.
2. In address box type (or copy-paste) edge://extensions.
3. Find Max Ask extension.
4. Click Remove link under the name of extension.
5. In opened dialog window click Remove button to confirm the action.
6. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Max Ask from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable Max Ask, please, do the following:

1. Open Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu Manage Add-ons.
4. Select Toolbars and Extensions.
5. Click Disable Max Ask or other suspicious extensions.
6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, Max Ask does not install in Opera browser however you can always double check. Do the following:

1. Start Opera browser.
2. Go to Tools > Extensions > Manage Extensions.
3. Find Max Ask or other suspicious extensions.
4. Click Uninstall button.
5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

Max Ask installs a search engine (maxask.com) that hijacks your browsers. Here is the instruction to reset your browser’s homepage, new tab, and search engine to default values.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://settings.
3. On the left panel expand Advanced options.
4. Choose Reset and clean up.
5. Click on Restore settings to their original defaults link and confirm by clicking Reset button.

Google Chrome > Settings > Advanced

Reset and clean up

Reset Google Chrome

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:support.
3. Click Refresh Firefox… button.
4. Click Refresh Firefox button in opened dialog window to confirm.

Reset Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Go to the Privacy section of Safari’s preferences.
3. Click Remove All Website Data button.
4. In opened window click Remove Now button to remove data stored by websites in Safari.
5. Go to the Advanced section of Safari’s preferences.
6. Click the Show Develop menu in menu bar option.
7. In the menu click Develop and select Empty Caches from this menu.
8. Again, go to Safari menu and choose Clear History….
9. Choose to clear all history and click Clear History button.

Microsoft Edge:

1. Start Microsoft Edge browser
2. Click on 3-dots icon in the top-right corner and choose Settings.
3. On the left panel find and click Reset settings option.
4. Click on Restore settings to their default values link and confirm by clicking Reset button.

Internet Explorer (9, 10, 11):

1. Start Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu choose Internet options.
4. Click Advanced tab.
5. Click Reset button.
6. Choose Delete personal settings and click Reset.

Opera Browser:

1. Start Opera browser and click on Opera icon in the top-left corner.
2. Choose Settings and click Advanced on the left side and choose Browser.
3. Scroll down to the very bottom and click on Restore settings to their original defaults link.
4. Confirm by clicking Reset button.

Alternative way to remove adware browser extensions and reset browser settings

For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including related to Max Ask. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Avast Browser Cleanup

Cleaning browsers shortcuts

You can clean your browser shortcuts manually right-clicking on your browser icon, choosing “Properties” and removing hijacker address from “Target” field (leave just the path to your browser). However it is easier to use free Shortcut Cleaner from BleepingComputer. Download it here – its FREE:

Download Shortcut Cleaner

How to protect from threats, like Max Ask, in future


SpyHunter 5 Dashboard

SpyHunter 5 Results

SpyHunter 5 System Guard

Be careful surfing the internet and downloading software, as programs like Max Ask may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-virus programs is SpyHunter 5. It can protect your PC from threats like Max Ask.

Download SpyHunter for Windows

Download SpyHunter for Mac