How to remove Searchsio (portal.searchsio.com)

What is Searchsio

As developers say, Searchsio is meant to improve the browsing experience, however, it has been categorized as a browser hijacker. Once installed, it instantly modifies the browser settings by changing the search engine to feed.searchsio.com or portal.searchsio.com and the appearance of the homepage as well. However, instead of bringing promised value, it secretly spies on users’ data that can be therefore transferred to third-parties for revenue purposes. The assigned search engine is fake and redirects search queries to legitimate Yahoo.com. This is another testament that Searchsio is meant to extort money under the veil of ostensibly useful features. Besides that, browser hijackers are known for promoting malicious advertisements, banners, and coupons that diminish the entire browsing and put your privacy under severe risk.

How Searchsio infected your computer

You can download Searchsio and other Potentially Unwanted Programs (PUPs) from the official websites. However, in most cases, unwanted software infiltrates users without permission. The most abused method is bundling which means promoting repacks and other installation kits with additional offers that contain PUPs. Unfortunately, developers do not disclose the information about extra software properly and subsequently benefit from gullible users that rush till the end of the installation. “Advanced” or “Custom” options are usually pre-set with these offers that most users fail to check. This carelessness often leads to immediate infections that strike unprotected systems. You should also avoid clicking on suspicious ads and links to prevent inadvertent infiltrations. Luckily, Searchsio is a minor virus that can be easily removed from your computer by following the guide mentioned below.

Remove Searchsio manually for free

Here is a manual step-by-step tutorial for full Searchsio removal from your computer. This works 99% and was checked with the latest versions of the Searchsio installer on operating systems with the latest updates and browser versions.

Disable push notifications from portal.searchsio.com in browsers

Remove portal.searchsio.com from websites, allowed to show push-notifications in Google Chrome

1. Go to Google Chrome settings, by clicking 3-dots icon in the top-right corner and choosing Settings.
2. On a Mac you can also go to Chrome and choose Preferences.
3. Under opened Privacy and security tab, choose Content settings.
4. Click on Notifications menu (with the bell icon).
5. Set up preferred overall settings for push notifications and click Manage exceptions… button.
6. Find portal.searchsio.com in the list and click cross icon to remove it. Click Done button to confirm the action.

Remove portal.searchsio.com from websites, allowed to show push-notifications in Mozilla Firefox

1. Go to Mozilla Firefox options, by clicking 3-bars icon in the top-right corner and choosing Options.
2. Choose Content tab on the left side.
3. Under Notifications, set up preferred overall settings for push-notifications and click Choose… button.
4. Find portal.searchsio.com in the list and click Remove site to remove it.
5. Click Save Changes button to confirm the action.

Remove portal.searchsio.com from websites, allowed to show push-notifications in Safari

1. Open Safari, and in the top menu click Safari, choose Preferences.
2. In the Preferences window, click on Websites tab.
3. On the left side, choose Notifications. You will see the list of websites and their settings for showing notifications.
4. Find portal.searchsio.com in the list and click Remove button.

Remove portal.searchsio.com from websites, allowed to show push-notifications in Android (Chrome)

1. Open Google Chrome app on Android, and tap on three dots to open main menu.
2. In the drop-down menu choose Settings, scroll down and under Advanced section tap on Site Settings.
3. In the Site Settings menu tap on Notifications.
4. In the Allowed list of websites allowed to show notifications find portal.searchsio.com, tap on it and in the bottom of the window tap on Clean & Reset button.
5. Confirm your action by tapping on Clean & Reset again in opened dialog box.

Remove portal.searchsio.com from websites, allowed to show push-notifications in Microsoft Edge

1. Open Microsoft Edge, and click on the three-dots menu, in the top-right corner.
2. In the drop-down menu choose Settings, and in the left part click Advanced.
3. Under Website permissions section, click Manage permissions button.
4. Find portal.searchsio.com in the list and click on the cross sign to remove the setting and disable its notifications.

Note: Searchsio can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.



2. Type in and execute the following commands:

   
rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
rd /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force

Remove Searchsio from Control Panel

To start removing Searchsio you should uninstall it using Control Panel. It can be present by different names – “Searchsio” or “portal.searchsio.com”. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10 or Mac.

Remove Searchsio from Mac:

1. In the Finder sidebar, click Applications.
2. Searchsio might have an Uninstaller.
3. Otherwise, drag Searchsio from the Applications folder to the Trash (located at the end of the Dock).
4. Then choose Finder > Empty Trash.

Remove Searchsio from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find Searchsio or other suspicious program.
5. Click Uninstall.

Remove Searchsio from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find Searchsio or other suspicious program and click Uninstall.

Remove Searchsio from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find Searchsio or other suspicious program, click Uninstall.

Remove Searchsio from Windows 10:

There are 2 ways to uninstall Searchsio from Windows 10

Way one

1. Click on the Start button.
2. In opened menu choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate Searchsio or other suspicious program in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu choose Programs and Features.
3. Locate Searchsio or other suspicious program in the list.
4. Click on it and then click Uninstall button above.

Cannot uninstall Searchsio

In some cases, Searchsio won’t uninstall and gives you the message, that “You do not have sufficient access to uninstall Searchsio. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing the Searchsio folder and files. This happens because the process or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall Searchsio in Safe Mode. To boot in Safe Mode do the following:

1. Reboot your computer.
2. While it starts booting press F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove Searchsio or other suspicious program

>> See detailed instructions and video tutorial on how to boot in Safe Mode

and for Mac:

If you can’t uninstall Searchsio using instructions above, or it keeps coming back, you can use free AppCleaner for Mac to remove all residual data and libraries of Searchsio. Follow instructions below:

1. Download free AppCleaner.
2. Drag Searchsio from Applications folder to AppCleaner window.
3. Choose files and folders you want to remove along with Searchsio.
4. Click Delete button.

Remove malicious add-ons from your browsers

Uninstalling Searchsio from Control Panel often does not bring the desired effect. It sometimes has browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove the Searchsio extension from your browsers manually.

Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Click Extensions tab.
3. Find Searchsio extensions.
4. Click Uninstall button to remove it.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://extensions.
3. Find Searchsio or other suspicious extensions.
4. Click the trash can icon to remove them.
5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:addons.
3. Choose Searchsio or other suspicious extensions.
4. Click Disable or Remove button.
5. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Searchsio from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable Searchsio, please, do the following:

1. Open Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu Manage Add-ons.
4. Select Toolbars and Extensions.
5. Click Disable Searchsio or other suspicious extensions.
6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, Searchsio does not install in Opera browser however you can always double check. Do the following:

1. Start Opera browser.
2. Go to Tools > Extensions > Manage Extensions.
3. Find Searchsio or other suspicious extensions.
4. Click Uninstall button.
5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

Searchsio installs a search engine (portal.searchsio.com), that hijacks your browsers. Here is the instruction to reset your browser’s homepage, new tab, and search engine to default values.

Reset Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Go to the Privacy section of Safari’s preferences.
3. Click Remove All Website Data button.
4. In opened window click Remove Now button to remove data stored by websites in Safari.
5. Go to the Advanced section of Safari’s preferences.
6. Click the Show Develop menu in menu bar option.
7. In the menu click Develop and select Empty Caches from this menu.
8. Again, go to Safari menu and choose Clear History….
9. Choose to clear all history and click Clear History button.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://settings.
3. Scroll down and find Show advanced settings link.
4. Click on it and scroll down to the bottom again.
5. Click Reset browser settings button and click Reset to confirm.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:support.
3. Click Reset Firefox… button.
4. Click Reset Firefox to confirm.

Internet Explorer (9, 10, 11):

1. Start Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu choose Internet options.
4. Click Advanced tab.
5. Click Reset button.
6. Choose Delete personal settings and click Reset.

Opera Browser:

1. Close Opera and open command prompt from the start menu.
2. Type following command del %AppData%\Opera\Opera\operaprefs.ini
3. Start Opera.

Remove following files, folders and registry keys of Searchsio

Searchsio files:

manifest.json
computed_hashes.json
verified_contents.json
background.js
sitecontent.js

Searchsio folders:

C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\bolckdodmilglagkpefcempiidghfbgj\

Searchsio registry keys:

HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings "bolckdodmilglagkpefcempiidghfbgj"="REG_SZ", "967457670AE6AA3FA28F271A327F7B20F3610E5515640159CB153281AF11517A"

Alternative way to remove adware browser extensions and reset browser settings

For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including related to Searchsio. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Avast Browser Cleanup

Cleaning browsers shortcuts

You can clean your browser shortcuts manually right-clicking on your browser icon, choosing “Properties” and removing hijacker address from “Target” field (leave just the path to your browser). However it is easier to use free Shortcut Cleaner from BleepingComputer. Download it here – its FREE:

Download Shortcut Cleaner

Final tips

Be careful surfing the internet and downloading software, as programs like Searchsio may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-virus programs is SpyHunter 5. It can protect your PC from threats like Searchsio.