How to remove Zoom Ransomware and decrypt .zoom files

What is Zoom Ransomware

Zoom is a ransomware program that runs encryption of data to demand money for its recovery. During file encryption, Zoom uses strong mathematical algorithms along with the .zoom extension that is appended to change files visually. For instance, a file like 1.pdf will change to 1.pdf.zoom and reset its default shortcut icon. The same will be seen across all other data targetted by Zoom Ransomware. After getting things done with the encryption, Zoom changes desktop wallpapers and creates the recover-youe-all-files.txt file containing ransom instructions.

Cybercriminals say victims are able to restore their data only by purchasing special decryption tool. They are the only figures in charge of the necessary keys that can access your data. The price of the tool is 10$, which has to be sent to the attached crypto-address in BTC. Before doing so, victims should also contact developers through e-mail (ransomware10@yahoo.com) to let them know they are interested in paying the ransom. It is also mentioned victims have 7 days to make a decision or their files will be deleted. Although paying the ransom might be the only feasible way to decrypt your data, it does not guarantee you will get your files eventually. This is because some cybercriminals fool their victims and do not send any promised software even after receiving the money. For this reason, many experts advise against paying the ransom as there is a risk to lose your cash. However, in case you have important data encrypted and there are no backup copies or free decryption programs available to recover it back, then you may consider paying the ransom. Zoom requires only 10$ which is fairly low compared to other crypto-infections that extort thousands of dollars from their victims. If you decide to refuse from paying the ransom, it is important to delete Zoom Ransomware from your system as soon as possible. Otherwise, it may continue encrypting important files or even infect other PCs connected to a local network. You will find complete instructions regarding both removal and restoration in the tutorial below.

How Zoom Ransomware infected your computer

Most often ransomware infections find success whilst being distributed via e-mail spam letters, trojans, fake updates or program installers, backdoors, keyloggers, malicious ads, and other types of unreliable sources. E-mail letters that contain Word, Excel, PDF, JavaScript, or Executable files are first to be questioned. Cybercriminals use these file formats because they are susceptible to getting injected with malicious software. Usually, they are distributed by the names of legitimate companies like DHL, DPD, FedEx, and others that may be trusted by users. Thanks to this trick, malware developers manage to hook inexperienced and naive users that open such content in spam letters. Whatever the distribution method is, users are advised to avoid suspicious and questionable resources that promote freeware software. There are also many websites that display fake alert messages claiming your PC is in danger. Do not trust them and download software only from trusted and time-tested websites. You can find broader information on PC protection against various threats on the Internet down below.

1. Download Zoom Ransomware Removal Tool
2. Get decryption tool for .zoom files
3. Recover encrypted files with Stellar Data Recovery Professional
4. Restore encrypted files with Windows Previous Versions
5. Restore files with Shadow Explorer
6. How to protect from threats like Zoom Ransomware

Zoom Ransomware files:


recover-youe-all-files.txt
{randomname}.exe


Zoom Ransomware registry keys:

no information

How to decrypt and restore .zoom files

Use automated decryptors

Download Kaspersky RakhniDecryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .zoom files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .zoom files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with Zoom Ransomware and removed from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Data Recovery Professional to restore .zoom files

1. Download Stellar Data Recovery Professional.
2. Click Recover Data button.
3. Select type of files you want to restore and click Next button.
4. Choose location where you would like to restore files from and click Scan button.
5. Preview found files, choose ones you will restore and click Recover.

Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

1. Right-click on infected file and choose Properties.
2. Select Previous Versions tab.
3. Choose particular version of the file and click Copy.
4. To restore the selected file and replace the existing one, click on the Restore button.
5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

1. Download Shadow Explorer program.
2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
3. Select the drive and date that you want to restore from.
4. Right-click on a folder name and select Export.
5. In case there are no other dates in the list, choose alternative method.

If you are using Dropbox:

1. Login to the DropBox website and go to the folder that contains encrypted files.
2. Right-click on the encrypted file and select Previous Versions.
3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like Zoom Ransomware, in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. Zoom Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.

Download MailWasher Pro