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Tutorials

Useful tutorials on various PC troubleshooting topics. Video tutorials.

How to remove Ech0raix (QNAPCrypt) Ransomware and decrypt .encrypt files

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Ech0raix a.k.a. QNAPCrypt is a type of malware classified as ransomware that uses uncommon methods of penetrating and encrypting user's data. Besides typical system infection, it also spreads across physical network appliances like NAS Synology or QNAP that are meant to ensure high-quality internet connections. After sneaking into the system, intruders get access to your "admin" account by matching the password (if set) and start encrypting vulnerable files as a result. Unlike other ransomware, it infiltrates network devices by violating their settings which therefore leads to its malfunction. Consecutively, users are compelled to update their software or ask for professional help. Of course, likewise Medusalocker or Ouroboros, it involves AES-256 algorithms to lock down the data like images, videos, office documents, and others by assigning .encrypt extension to each file so that it looks like this 1.mp4.encrypt. Once done, users are no longer allowed to access their data and forced to proceed with the ransom note that is created after the encryption.

How to fix 0x80240fff error in Windows 10

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As a rule, error 0x80240fff is thrown up when trying to install fresh Windows updates or new components. Windows itself does not offer the necessary tips on how to solve this issue. This error may be popping up due to various reasons like Internet connection issues, Files corruption, Update service malfunction and others. Error 0x80240fff, therefore, hinders users from searching for further system updates hence making impossible to install them. In this article, you will be presented with a full guide on how to get rid of this problem and flawlessly update your system. The error solutions may depend on what Windows version you are using (Home, Pro or Enterprise). We have prepared the most effective methods for both down below.

How to remove Zeoticus Ransomware and decrypt .zeoticus files

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Zeoticus is file-encrypting ransomware that restricts access to your personal data (images, videos, textfiles, audio files, etc.) by encrypting files with .zeoticus@tutanota.com.zeoticus extension. It covers all versions of Windows involving Windows 7, Windows 8.1 and Windows 10. And once it is initiated on your computer it will rapidly go through your computer folders scanning a certain group of files to encrypt. It primarily focuses on scouting files solely with extensions like .doc, .docx, .pdf, and others. When these files get detected they instantly change their extension name to .zeoticus@tutanota.com.zeoticus concurrently shattering all of the Shadow Volume Copies that were generated on your PC so that you can no longer open them. The only possible way seems to be making a ransom that often varies from 500-1000 dollars and that is just more than a lot. So do not fall into this trap! Even if you pay this amount of money, there is no guarantee that fraud will give you access back. It is just a matter of guessing.

How to remove MuchLove Ransomware and decrypt .encrypted files

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MuchLove is another example of file-encryption viruses classified as ransomware. After installation, it ruthlessly encrypts multiple files like MS Office, PDFs, Music, Images, Video, and others. Users get totally shocked once they realize that their data became inaccessible desperately trying to restore the data. Usually, decryption requires assistance from third-parties tools since all manual attempts are useless. Also, the encrypted data acquires a new extension that is .encrypted, in our case. To illustrate, the default 1.mp4 will be changed to 1.mp4.encrypted and reset its icon. Note that the ".encrypted" extension is more generic since it is used by multiple developers. This makes it a bit harder to match appropriate measures to combat the program because you cannot identify exactly which virus attacked your PC. Although, we can then grasp it according to the content of the ransom note (READ_IT.txt)that is created after encryption.

How to remove Dharma-Ncov Ransomware and decrypt .[coronavirus@qq.com].ncov files

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Data encryption and potential identity threat - all of these can be described as Dharma-Ncov Ransomware. Being part of the Dharma family, it vigorously blocks files stored on victim's PCs and pushes them into paying a ransom to get the files back. Dharma-Ncov targets multiple file formats (e.g. images, videos, music, office documents) that supposedly make up a big value for regular users. It ciphers data by assigning unique ID (appended to each victim), e-mail address and extension at the end. For example, the original 1.mp4 will be changed to 1.mp4.id-1E857D00.[coronavirus@qq.com].ncov and reset its icon as a result. The e-mail address and other details may vary since developers update their virus clearing up different bugs. After successful encryption, the program drops a text file onto a desktop with ransom information. Then, extortionists say that you should send a message with the attached ID to coronavirus@qq.com (or other) to get further instructions. They also inform you that any attempts to decrypt the files are useless and can result in a permanent loss. Unfortunately, this is true because of most of the ransomware use tough-to-decrypt algorithms which make files unrecoverable even with high-tech utilities.

How to remove Phobos Ransomware and decrypt .help, .dever, .dewar or .devon files

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Phobos Ransomware is a virus, that encrypts user files using AES encryption algorithm and demands ~$3000 for decryption. Ransomware adds .phobos, .mamba, .phoenix, .actin, .actor, .blend, .adage .acton, .com, .adame, .acute, .karlos or .Frendi extensions to encoded files and makes them inaccessible. In order to confuse users and researchers Phobos Ransomware uses file-modification patterns and ransom notes similar to very wide-spread Dharma Ransomware. Especially after design change in January 2019, when they started to look like identically. However, there are certain differences in file-markers and appearance. After contacting the developers via one of the provided e-mails, they demand $3000 in BitCoins for decryption to be paid in 6 hours. Otherwise, the cost of decryption will increase up to $5000. At the moment automated decryptors for Phobos Ransomware do not exist. There is no proof, that malefactors send decryptors to the victims, that is why we do not recommend paying the ransom. Instead, try using instructions on this page to recover encrypted files. File-recovery software can restore some files from your hard-drive.

How to fix Windows 10 BSOD error 0xc000021a

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There has been a circle of people facing "Windows 10 error 0xc000021a". This problem appears as a Blue Screen of Death with the following message "Your PC ran into a problem and needs to restart...". After that Windows collects some info about the issue and reboots your computer trying to automatically solve the problem. You can also see the code of the issue at the very bottom of the screen. This problem means that your computer was crashed due to some system infraction. This may be caused by corrupted/missing files, driver issues, incorrectly installed updates or other unknown reasons. However, you should not be worried since we are going to help you rectify the problem in the article below.

How to remove Nomikon Ransomware and decrypt your files

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Discovered in February 2020, Nomikon is a malicious piece classified as ransomware. Ransomware is a type of virus that encrypts users' data after penetration and demands paying a ransom. After installation, Nomikon will block all of the files stored on your system by changing their extensions to a random 5-letter set, for example, .cnmhr or .jrmcu. For instance, 1.mp4 will be replaced with 1.mp4.cnmhr or other randomly generated extension. They also intimidate that if you do not pay a ransom within the allocated period of time, the price will be doubled. In addition, victims are also offered to use trial decryption by sending one file (less than 5MB) to the attached e-mail. Extortionists warn you to not use third-party decryptors, otherwise, this may result in a permanent data loss. Unfortunately, most of the time, the locked files are unrecoverable, however, it does not mean that you should pay a ransom unless you have a lot of money.